This Privacy Policy explains how SiteFixer, a trading name of HIPPOGLOW LTD, collects, uses, and protects personal information when you visit our website www.sitefixer.co.uk or contact us directly.
 

We respect your privacy and only collect the information we need to respond to enquiries, deliver our services, and keep our website running smoothly.
 

Information We Collect
 

We only collect information that you choose to share with us. This includes details provided through our contact form or get in touch form, such as:
 

• Your name

• Your email address

• Your website URL

• Your message or enquiry
   

We do not collect sensitive information, nor do we run newsletters, user accounts, or upload features.
 

How We Use Your Information
 

We use the information you provide to:
 

• Respond to your enquiry or request

• Prepare and send quotes or invoices

• Manage and deliver web design projects

• Maintain accurate business records as required by law
   

We do not use your information for marketing, and we never sell or share your personal data with third parties.
 

Payments
 

Payments for our services are processed securely through Wix Payments, PayPal, or other methods offered within the Wix platform. We do not store or have access to your full payment details.
 

Website Analytics
 

Our website is built and hosted by Wix, which uses basic analytics cookies to help us understand visitor behaviour — for example, how many people visit and which pages are viewed most often. This information is collected in an aggregated, anonymous form and cannot be used to identify you.
 

We do not use Google Analytics, Meta Pixel, or any third-party marketing trackers.
 

Data Retention
 

We only keep personal information for as long as necessary to fulfil the purpose it was collected for — for example, to respond to your enquiry or complete a project — or to comply with legal or tax obligations. Once it is no longer needed, we delete it securely.
 

Your Rights
 

Under UK data protection law, you have the right to:
 

• Request a copy of the personal information we hold about you

• Ask us to correct or delete your information

• Withdraw consent if you previously agreed to something
   

To exercise any of these rights, please contact us using the details below.
 

How We Protect Your Data
 

Our website is hosted securely on Wix.com, which complies with recognised security standards. We also use encrypted connections (HTTPS) to protect your data while it’s being transmitted.
 

Updates to This Policy
 

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on this page.
 

Contact
 

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
 

Email: nicky@sitefixer.co.uk

Company: HIPPOGLOW LTD (trading as SiteFixer)
Registered Office: 128 City Road, London, EC1V 2NX
Company Number: 16680787